Health Hippo is a consumer-facing website that aims to offer a trustworthy alternative to the plethora of vaguely worded and questionably-researched content of popular medical sites. The Health Hippo gives you what you need to do know about a particular health condition in 10 minutes.
Team: 4 people
Goals: to develop a mobile version of Health Hippo website.
My Role: resources page and dropdown menu for the conditions page
Users know instantly what has strong evidence behind every color
Health Hippo provides users 3 to 5 of the best Citations.
Also, Health Hippo gives you a Health Hippo score for each health condition.
Health Hippo was the first client project for me. When I first time heard about it I immediately decided that Health Hippo is for me because I have a medical degree. The product has a website and our priority task was to create a responsive design.
Our priority was to develop a mobile version of the Health Hippo site because our client could not launch the project without a responsive design.
Consistency helps to reduce the learning time for a product since user gets familiar with the given experience.
Feedback communicates the results of any interaction, making it both visible and understandable.
Providing the right amount of information, neither too much nor too little.
The process of ensuring related design elements are placed together. Any unrelated items, should be spaced apart.
Once all of the testing for the hi-fidelity screens came back positively, we focused on developing a high fidelity prototype, and on creating a simple and functional layout that was eye-catching and soothing to users.
The first step was to make domain research and competitive analysis.We wanted to figure out what website in trend, what colors, typography, and iconography they use
The most important step in the process was conducting user interviews.
During the User Interviews of this project, we set out to define what Health Hippo means to users, and how they enact it. We wanted to find what were the most important features in the Health Hippo and what could be improved.
Our first goal was to develop mid-fidelity wireframes which we could test with users based on our ideas. Our concept was to create several most important features for responsive design. The main goal was to make rough screen layouts, show users how we see this application and test them.
We tested Hamburger navigation and Bread Crumbs menu. After user interview we gathered insight that users prefer Hamburger menu over Bread Crumbs, because it's intuitive and convenient for mobile version
We tried to learn how easy for users to search the Home Page. We learned that users need direct access to the conditions.
Also for Navigation bar we created Hamburger menu. We tried to learn how easy for users to navigate the application.
We tested In-Section Navigation in order to understand whether users need direct access to state views.
We created Resources always present because users didn’t find the button “Show Resources” useful. Inline Resources are well perceived by users and make reading easier, engaging, helpful, intuitive
After user reviews, we left the evidence always on, and got final insights that this future adds trustworthy to the site.
We tested Take Action Card. We tried to understand is this card readable, understandable and relevant.
Based on the user testing and our expertise we suggest:
Stoplight rating should be more prominent and need more explanations since they are the key differentiators from other health related websites. Just the Confidence score on its own could be a UX project.
Images that are up to date, branded by Health Hippo colors/logo, in context (especially the Hero images) so they are trustworthy, reliable and believable.
It was a great experience for me to made responsive website design. It helped me to get experience in developing this type of site, how to work with a real project, how to work as a team on one project.
I learned that Health hippo is trustworthy, clear and reliable website. It is a broad space for those, who want to know about health conditions everything.
In doing this project I learned so much as a team. As a team we learned to fully lean into the UI process.
It was truly an eye opening experience and a project I am proud to say I was able to be a part of.
